Cancellation Policies

At Ovron Total Security, customer satisfaction is our top priority. We provide a fair and transparent cancellation policy to address any concerns you may have about your subscription.

1. Cancellation Eligibity

You may cancel your subscription within 30 days of the original purchase date.This policy applies only to new purchases and not to renewal subscriptions, product upgrades, or promotional licenses.

2. Conditions for Refund

A refund will be issued only if:

o The request is made within the 30-day period.

o You provide valid proof of purchase, such as the order confirmation or invoice.

· Refunds will not be issued for:

o Subscriptions purchased via unauthorized resellers.

o Requests made after the cancellation window.

3. How to Request a Cancellation

To initiate a cancellation:

1. Contact our support team via email at support@ovrontotalsecurity.com or call us
at +1-888-207-8564.

2. Provide the following details:

o Order number or transaction ID.

o The email address used for the purchase.

o A brief reason for cancellation (optional).

4. Refund Processing

· Eligible refunds will be processed within 7–10 business days after approval.

· Refunds will be credited back to the original payment method used for the transaction.

5. Other Notes

· This policy does not affect your statutory rights as a consumer.

· For subscriptions purchased via third-party platforms (e.g., app stores), their refund policies may apply.