Refund And Returns Policy – Ovron Total Security

Effective Date: 01/01/2025

Thank you for choosing our antivirus software. We are committed to providing quality products and services to meet your needs. Please review our return and refund policy carefully.

1. General Policy

Our antivirus software is a digital product, and as such, all sales are considered final. However, we understand that there may be situations where a return or refund is appropriate. This policy outlines the conditions under which we offer refunds.

2.Eligibility for Refunds

Refunds may be issued under the following circumstances:

1. Technical Issues:

If you encounter a technical problem with the software that we are unable to resolve within 30 days of your purchase, you may request a refund.

2. Accidental Purchase:

If you accidentally purchased the software and have not downloaded, activated, or used the product, you may be eligible for a refund within 14 days of purchase.

3. Unauthorized Transaction:

If your purchase was made without your authorization, you must notify us within 14 days to request a refund.

4. Subscription Renewals:

Refunds for subscription renewals will only be granted if requested within 14 days of the renewal date and if the software has not been used after renewal.

3. Non-Refundable Conditions Refunds will not be issued in the following Situations

Change of mind after purchase.Failure to meet system requirements that are clearly outlined prior to purchase.User error during software installation or activation that can be resolved through our support team.Any request made after the specified refund eligibility periods.

4. Refund Request Process

To request a refund, please follow these steps:Contact our customer support team at support@ovrontotalsecurity.com or +1-888-207-8564 .Provide your order number, proof of purchase, and a detailed explanation of the issue.Our team will review your request and notify you of the outcome within 5-7 business days.If approved, refunds will be processed back to the original payment method within 10 business days.

5. Support and Assistance

Before requesting a refund, we encourage you to contact our support team to troubleshoot any issues. Most problems can be resolved with guidance from our technical experts.

6. Amendments to the Policy

We reserve the right to update or amend this policy at any time. Changes will be posted on our website and will take effect immediately upon posting. Please check this page periodically for updates.

If you have any questions about this policy, please contact us at support@ovrontotalsecurity.com
or +1-888-207-8564 .

Thank you for choosing our antivirus software. Your satisfaction is important to us.